Hannah 6 seater cornersofa with Open end

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Customer services

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Regardless of whether you have a question about a product, your order or simply want to say hello. Our customer service is ready via email and the phone and is looking forward to assisting you.

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5 year guarantee

At Bolia, we know that solid materials combined with honest craftsmanship means quality furniture that lasts.

That`s why we are happy to offer you 5 year guarantee.

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Payment

We customise and craft your new furniture as soon as we receive your order. Once the order is placed the full payment is deducted and then all you need to do is lean back and relax; because good things come to those who wait.

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Delivery and pick-up

Our furniture is made to order. We have no big warehouses and no old stock. We only have perfectly tailored items customised to your personal taste. Handmade from the finest materials and delivered, straight to your door. Or feel free to pick it up yourself; we have a pick-up point in the proximity of all our stores.

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30 days return policy

If you fall out of love with your new furniture, you can return it all within 30 days. Please contact our Customer Services, we'll be glad to help.

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Love and maintenance

Furniture made from organic materials will change with time and needs a little love, just like you and me. Here are some tips and care products that can help you build a long-lasting relationship with your favourite pieces.

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Product claim

If an accident or error has occurred and you would like to make a product claim, we're here to help. You can fill out our online claim form, send us an email together with a description and a couple of pictures, or simply just call our Customer Services. We will do our very best to find a quick and fair solution.

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Product claim form