Do you have any questions about delivery options, your order or anything else? We’ve put together a number of frequently asked questions to help you find the answer you’re looking for. If you can't find the answer to your question, you are of course always welcome to call or write to us.
Claims
-
How can I make a claim about a piece of furniture?
-
To make a claim, complete this online form. If you have any further questions, please do not hesitate to contact us in Customer Care.
-
I have submitted a claim form. How long is the response time?
-
We are working hard and always strive to answer you as soon as possible. And if it takes a little longer than you hoped – we’re sorry to disappoint you. We try to respond to your enquiry within 24 hours, but it may take longer in certain busier periods.