Cancellation

You can cancel or change your order in full or in part within 4 calendar days after placing your order, without any costs or conditions.

You have the right to cancel any purchase from the date of ordering and up to 30 days after receiving the item. Please notify us of your wish to cancel your order before the expiration of this 30-day period.

In the event that you have already used the item, an amount corresponding to the decrease in resale value will be deducted – this also applies if you have discarded the packaging after unpacking, as this significantly reduces the item’s resale value. Therefore, it is a good idea to fold up the packaging and keep it in a safe place until you have made a final decision.

You may choose between exchanging the item for a different item or a cash refund.

These terms and conditions are not valid for B2B partners - contact wholesale@bolia.com for B2B terms and conditions.

 

 

You can cancel or change your order in full or in part within 4 calendar days after placing your order, without any costs or conditions.

You have the right to cancel any purchase from the date of ordering and up to 30 days after receiving the item. Please notify us of your wish to cancel your order before the expiration of this 30-day period.

In the event that you have already used the item, an amount corresponding to the decrease in resale value will be deducted – this also applies if you have discarded the packaging after unpacking, as this significantly reduces the item’s resale value. Therefore, it is a good idea to fold up the packaging and keep it in a safe place until you have made a final decision.

You may choose between exchanging the item for a different item or a cash refund.

These terms and conditions are not valid for B2B partners - contact wholesale@bolia.com for B2B terms and conditions.