Delivery and return

If you fall out of love with your new furniture, you can return it all within 30 days. Please contact our Customer Services, we`ll be glad to help.  

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If an accident or error has occurred and you would like to make a product claim, we are here to help. You can fill out our online claim form, send us a mail together with a description and a couple of pictures or simply just call our Customer Services. We will do our very best to find a quick and fair solution.

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At Bolia we have no dusty furniture in a warehouse, but instead we customise our designs to your home, your style and your personality. Fall in love with your favourite design and choose model, material, upholstery, feature and colour. We secure home delivery to all EU countries and have selected dealers around the world.

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Responsibilities

Responsibilities

It begins with the design

Already from the birth of a new design idea, many decisions are made by our designers in order to maximize the quality, design and function of the product – and minimize the effects on our environment.

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Honest materials

We are big fans of natural materials such as wood, leather, marble, veneer, metal, concrete, resin and wool, and we love to create contrasts with colors, details, humor and surprising combinations to create unique and exciting designs.Our aim is to create high quality furniture than will last for many years.

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Dressed to impress

Our sofa and furniture fabrics are made of 100 % wool or recyclable polyester, 100% free of heavy metals such as nickel, lead or chromium.
Our leathers are handpicked and carefully selected from around the world and are produced without any use of PCP or CFC. Our leather impregnation fluids are based on water.

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At the factory floor

At Bolia, our furniture is designed and hand-built in Denmark and by selected furniture producers in Europe. We aim to safeguard a good working environment for everyone who works with us, both within our company and at our suppliers at the factory floor.

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Working at Bolia

Working at Bolia is more than just a job. Our aim is to give customers a fantastic experience, from living with our designs to the inspiration and service in our stores. Our corporate culture is honest, creative, flexible, dynamic and results-oriented – we know when we need to work hard and when to celebrate our successes.

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The REACH standards

At bolia.com we carefully follow and respect the high EU REACH standards, eliminating risky substances from our production processes and thereby minimizing any possible allergic reactions.

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Most of our furniture is delivered fully-assembled. So forget about screws and intimidating assembly instructions - our furniture is ready to use.

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When you purchase a new sofa from us, you may find a small surprise hidden down between the cushions. Right there where you would normally only find lint, old candy, coins or remote controls. Each month we hide 20 gift certificates of a value of DKK 500 in random sofas that we manufacture. If you are lucky enough to find a gift card, this is your new sofa's way of saying thank you for having invited it into your home and to remind you to vacuum the between cushions.

Quality and Service

Quality and Service

30 months warranty

At Bolia, we know that solid materials combined with honest craftsmanship means quality furniture that lasts. That`s why we are happy to offer you a 30 months product warranty.

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Handmade quality

Our designers put their heart and soul into the creation of our collection and our European and Danish suppliers hand make every single design from the finest materials such as solid wood, wool, metallic, marble, leather and love.  

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Delivery

Our furniture is made to order. We have no big warehouses and no old stock. We only have perfectly tailored items customized to your personal tastes. Hand made from the finest materials and delivered, straight to your door. 

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30 days return policy

If you fall out of love with your new furniture, you can return it all within 30 days. Please contact our Customer Services, we`ll be glad to help.

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Social responsibility

Already from the birth of a new design idea, many decisions are made by our designers in order to maximize the quality, design and function of the product – and minimize the effects on our environment.

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