Terms & conditions

We customise and hand-make your new furniture as soon as we receive your order. Once the order is placed the full payment is deducted and then all you need to do is lean back and relax; because good things come to those who wait.  

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If an accident or error has occurred and you would like to make a product claim, we are here to help. You can fill out our online claim form, send us a mail together with a description and a couple of pictures or simply just call our Customer Services. We will do our very best to find a quick and fair solution.

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If you fall out of love with your new furniture, you can return it all within 14 days. Please contact our Customer Services, we`ll be glad to help.  

If you fall out of love with your new furniture, you can return it all within 30 days. Please contact our Customer Services, we`ll be glad to help.

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At Bolia, we know that quality materials combined with real craftsmanship means quality furniture that lasts. Therefore we offer an extended 5 years rantee, which grants you further entitlements in relation to the statutory warranty. 

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